Frequently Asked Questions

Q: What is Sabiib?
A: Sabiib is a celebration of Somali hospitality and cuisine. We offer a warm welcome and a menu that showcases both traditional and modern Somali dishes, all served in a stylish, art-deco-inspired setting.

Q: Do you have multiple locations?
A: Yes! Our flagship is in Acton, and we're excited to announce our new location in North London. Harringay. Each location shares the same ethos and menu with a touch of its own character.

Q: Do you offer takeaway?
A: We offer takeaway at both locations. You can also order takeaway online prior to arriving
– check our website for more details.

Q: Do you offer delivery?
A: At the moment, we don't offer a delivery service and are not available on delivery platforms. At Sabiib, we believe that the food we serve should be enjoyed fresh and cooked to order—just as it's meant to be. We'd love to welcome you in person!

Q: Are you a family-friendly restaurant?
A: Absolutely! Sabiib welcomes guests of all ages, and we have dishes and drinks to suit everyone. We are a sharing experience famous for our sharing platters.

Q: Is there parking available nearby?
A: We do not have dedicated parking, but there are public parking options nearby. We encourage guests to check local parking information before visiting.

Q: Where can I find your telephone number?
A: To ensure we handle all queries efficiently, we've chosen not to have a telephone line. Instead, we kindly ask you to use our automated systems for online ordering and reservations. Many of the common questions we receive are covered in our FAQ—feel free to check it out first!

Q: What payment methods do you accept?
A: We accept cash, debit cards, and credit cards. Please note that we currently do not accept American Express (AMEX).

Q: Is there a waiting area?
A: We don't have a designated waiting area. If there is a wait for a table, guests will be added to our waitlist and notified via their phone once a table becomes available.

Q: Do you accept reservations?
A: During busy periods, such as Eid and Friday to Sunday, we operate on a walk-in basis with a waitlist for seating. For other times, we recommend making a reservation via our website.

Q: How long is the dining time?
A: During peak times and special occasions, dining is typically limited to 60 minutes to accommodate all our guests. However, we aim to make your experience as seamless and enjoyable as possible. All other times dining is limited to 90 minutes.

Q: Do you cater for large groups?
A: Yes, we welcome larger parties. For groups of 10 or more, please contact us in advance so we can accommodate your needs and check availability.

Q: Can I book a private dining area?
A: While we don't currently offer private dining rooms, we can arrange for special seating for large groups upon request.

Q. Can I reserve on Eid?
A: During busy periods, such as Eid and Friday to Sunday, we operate on a walk-in basis with a waitlist for seating. For other times, we recommend making a reservation via our website.

Q. Why can't I reserve Friday to Sunday?
A: During busy periods, such as Eid and Friday to Sunday, we operate on a walk-in basis with a waitlist for seating. For other times, we recommend making a reservation via our website.

Q: How long will I have to wait for a table?
A: During our busiest times—particularly Friday to Sunday evenings and on Eid—there may be a wait for a table. We operate a waitlist system during these periods, and seating is allocated on a first-come, first-served basis. Please allow extra time if you plan to dine with us, and we'll do our best to accommodate you as quickly as possible.

Q: Can I bring my pet to Sabiib?
A: While we love animals, we're unable to accommodate pets inside the restaurant. This is to ensure the comfort and safety of all our guests.

Q: Do you accommodate prams?
A: Yes, we welcome families and do our best to accommodate prams where possible. However, during busy periods, space may be limited, and we kindly ask that you check with our team upon arrival to ensure we can accommodate your pram comfortably.

Q: Do you provide baby chairs?
A: Yes, we have a limited number of baby chairs available.

Q: Is Sabiib wheelchair accessible?
A: We strive to make Sabiib accessible to all guests. While some areas of the restaurant can accommodate wheelchairs, space may be limited in certain sections. Both locations are equipped with disabled toilets.

Q: Do you have baby changing facilities?
A: Yes, we have baby changing facilities available at both locations for your convenience.

Q: Do you have prayer facilities?
A: Yes, we have a dedicated prayer room at both locations for our guests' convenience.

Q: Do you offer vegetarian or vegan options?
A: Yes! Our menu includes a range of vegetarian and vegan dishes, from hearty mains to flavourful sides. Let your server know about any dietary preferences when you visit.

Q: Do you accommodate allergies or specific dietary requirements?
A: We take allergies seriously. Please inform your server of any allergies or intolerances, and we'll do our best to accommodate. However, as our kitchen handles various ingredients, we cannot guarantee a completely allergen-free environment.

Q: Is your food halal?
A: Yes, all our meat is sourced from halal suppliers. All food and drink items are Halal.

Q: Can I customise my order?
A: We will do our best to accommodate special requests. Please speak to your server to discuss your preferences.

Q: Do you have a children's menu?
A: While we don't have a dedicated children's menu, we offer many dishes that are popular with younger guests. Our team is happy to suggest suitable options.

Q: Can I bring my own alcohol?
A: No. Sabiib is a strictly alcohol-free environment. We do not allow any alcohol to be brought in or consumed on the premises.

Q: Do you serve alcohol?
A: No, we do not serve alcohol at any of our locations. We focus on offering an extensive selection of mocktails, juices, Somali tea, and other non-alcoholic beverages.

Q: Do you host special events or celebrations?
A: Yes! We're delighted to host birthdays, anniversaries, and other occasions. Our space is limited however especially at peak times, you are able to reserve for groups of up to 10 via our website.

Q: Do you offer catering services?
A: We can provide catering for events both large and small and corporate. Reach out to us to discuss your requirements via the catering form on our website.

Q: Do you have any private or closed-off dining areas?
A: Due to the high demand for tables, the entire restaurant operates as an open space and we currently do not offer any closed-off areas. However, for large group events of 20 or more, we may be able to dedicate certain sections of the restaurant for your gathering. Please contact us in advance to discuss arrangements.

Q: How can I contact Sabiib?
A: You can reach us via the contact form on our website, or through our social media channels. Most questions have answers on our FAQ - check them out before contacting us.

Q: How can I work at Sabiib?
A: We're always looking for passionate people to join our team. Visit our website to submit your application.

Q: Is there a dress code?
A: We don't have a formal dress code.

Q: How can I stay updated on Sabiib's news and offers?
A: Follow us on Instagram, TikTok, and Facebook, and sign up for our newsletter via our website for the latest updates and exclusive offers.

Q: What should I do if I have a complaint?
A: We're committed to ensuring your experience at Sabiib is memorable—in the right way. If you have any concerns during your visit, please speak to a member of our team so we can resolve it promptly. Alternatively, feel free to reach out to us after your visit. We value your feedback and always aim to improve.